Hours of Operation

Monday - Friday
7:30am - 6pm PST

The Customer Service RMA department is closed on weekends and most recognized holidays.


Requesting RMA's

RMA Submittal Form

Click HERE for an online form to submit RMA requests (USA and Canada customers only).

  • Please note this online form will provide you a confirmation email starting with a WTM#.
  • Requests are answered in the order received and responded to normally within 24-48 business hours, excluding weekends and or holidays.
  • If you do not receive a response, please click on the link that is provided to you in your confirmation email. This correspondence often gets blocked due to "Spam".


Live Support

Chat Online with an ASUS RMA Customer Service Representative
Click HERE for RMA Request Form




Phone

510-739-3777 - option 2; option 4



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